| Your HottRod® is warranted by DDOEM to you, the original purchaser, for as long as you own the RV on which the HottRod® was installed. This warranty does not include labor charges or damages resulting from accident, misuse, improper installation, abuse or lack of reasonable care. DDOEM suggests cleaning the heater element on a regular basis (Instructions for cleaning located under "Maintenance" section of your Installation Instructions). Refer to Installation Instructions for complete warranty details and coverage. |
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| WARRANTY PROCEDURES:If any part of your HottRod® is found to be defective, please do the following: (1) Send only the part which is defective, complete kits will not be sent as a replacement. (2) A Warranty Card must be submitted and on file with DDOEM to obtain warranty. If you do not have a Warranty Card on file, you must include a Proof-of-Purchase Receipt - NO EXCEPTIONS! The warranty is valid for the original purchaser and NOT transferable. (3) Include a check or money order (*Outside the US - Customers must submit a US Dollars Money Order ONLY) in the amount of $9.00 for warranty processing and shipping charges. (4) Completed Warranty Claim Form. Prompt disposition: DDOEM will make a good faith effort for prompt correction to any HottRod® that proves to be defective within warranty limitations. |
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| ALL WARRANTY CLAIMS MUST INCLUDE: |
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1) Defective Part Only
2) Proof of Purchase and/or Warranty Card on file
3) Check or Money Order for $9.00 U.S. Dollars
4) This Warranty Claim form - completed by the customer. |
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| ALL WARRANTY RETURNS TO BE MAILED TO: |
DDOEM
PO Box 100576
Birmingham, AL 35210 |
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| Name: |
Phone: ( ) |
| Return-to Address: |
| City: |
State: |
Zip: |
| Date Purchased: |
| Email: |
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| FOR PAK USE ONLY |
| ITEM RECEIVED: |
DATE RECEIVED: |
| Status: |
REPLACED
WARRANTY |
REJECTED
WARRANTY |
Process Date: |
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